Ajout documentation projets OpenClassrooms (P02-P13) avec support bilingue

- Add all project documentation pages in French and English
- Include PDF viewers for presentations and documents (P10, P12)
- Add collapsible sections for scripts and logs (P10)
- Add static assets for all projects
- Update sidebars with new projets-openclassrooms category
- Add npm start:en script for testing English locale

i18n/en/docusaurus-plugin-content-docs/current/projets-openclassrooms/p02-gestion-itsm.md

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+---
+sidebar_position: 2
+---
+
+# P2 - Daily Request Management
+
+## Context
+
+Implementation of a request and incident management system following ITIL best practices, using the GLPI tool.
+
+## Objectives
+
+- Configure and use GLPI for ticket management
+- Apply ITIL methodology for incident and request handling
+- Set up automated IT inventory
+- Create processing procedures and flowcharts
+
+## Technologies Used
+
+- **GLPI**: asset management and ticketing
+- **GLPI Agent**: automated inventory
+- **ITIL**: IT service management methodology
+
+## Deliverables
+
+<details>
+<summary>GLPI Database Export (SQL)</summary>
+
+The SQL file is large (complete GLPI database export). Here is an excerpt of its structure:
+
+```sql
+-- MariaDB dump 10.19  Distrib 10.11.6-MariaDB, for debian-linux-gnu (x86_64)
+--
+-- Host: localhost    Database: glpi
+-- ------------------------------------------------------
+-- Server version	10.11.6-MariaDB-0+deb12u1
+
+/*!40101 SET @OLD_CHARACTER_SET_CLIENT=@@CHARACTER_SET_CLIENT */;
+/*!40101 SET @OLD_CHARACTER_SET_RESULTS=@@CHARACTER_SET_RESULTS */;
+/*!40101 SET @OLD_COLLATION_CONNECTION=@@COLLATION_CONNECTION */;
+/*!40101 SET NAMES utf8mb4 */;
+
+-- Table structure for table `glpi_agents`
+CREATE TABLE `glpi_agents` (
+  `id` int(10) unsigned NOT NULL AUTO_INCREMENT,
+  `deviceid` varchar(255) NOT NULL,
+  `entities_id` int(10) unsigned NOT NULL DEFAULT 0,
+  `name` varchar(255) DEFAULT NULL,
+  `agenttypes_id` int(10) unsigned NOT NULL,
+  `last_contact` timestamp NULL DEFAULT NULL,
+  `version` varchar(255) DEFAULT NULL,
+  -- ... other columns
+  PRIMARY KEY (`id`),
+  UNIQUE KEY `deviceid` (`deviceid`)
+) ENGINE=InnoDB DEFAULT CHARSET=utf8mb4 COLLATE=utf8mb4_unicode_ci;
+```
+
+[Download complete SQL file](/assets/projets-oc/p02/bene_mael_1_export_122024.sql)
+
+</details>
+
+<details>
+<summary>GLPI Agent Presentation (PDF)</summary>
+
+<iframe src="/assets/projets-oc/p02/bene_mael_3_agent_GLPI_122024.pdf" width="100%" height="600px" style={{border: 'none'}}></iframe>
+
+</details>
+
+<details>
+<summary>Flowcharts - Request Processing Workflows (PDF)</summary>
+
+<iframe src="/assets/projets-oc/p02/bene_mael_4_logigramme_122024.pdf" width="100%" height="600px" style={{border: 'none'}}></iframe>
+
+</details>
+
+## Skills Acquired
+
+- ITSM tool configuration
+- Application of ITIL processes (incident, request, problem management)
+- Technical procedure documentation
+- Automated inventory implementation